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Dear Sir or Madam,
Your RMA (Return Material Authorization) Number is ************.
Your Order ReferenceNumber is ************.
This document details the RMA as received. If there are any differences from the Order Acknowledgement, pleaseamend your records accordingly.
If your Return Acknowledgement Line 5 shows the Total ReturnUnrepaired Quantity (RUR) greater than 0,then we have determined that your RMA includes products that are not covered by Seagate's warranty and Seagate has no obligation to replace these products. Your warranty claim for these products has therefore been rejected as invalid.
For a full list of all conditions not covered by warranty, please reference warranty statement supplied with the product and also reference our Seagate Return Policy on our website at Hard Drives | Seagate Please also reference the Seagate Warranty Void Checklist on our website under Warranty Support and Returns Assistance as a visual aid for items thatSeagate will not accept as a justified warranty claim.
The aforementioned product(s) will be Returned to you Un-Repaired. Please be advised that you must pay all applicable duties and customs charges for shipments to and from Seagate. You may also be required to pay freight costs associated with returningthe product(s) to you.
If no arrangements have been made 30 days after this notice, you will automatically release ownership of the drives to Seagate(not applicable to AMER(US,Canada and Brazil))
** ** ** ** ALWAYS REFERENCE RMA NUMBER ** ** ** ** when inquiring about or sending in your order.
AMER (US,Canada and Brazil),ASIA PACIFIC?
Please go to Contact Us | Seagate if you have questions about your order.
EMEA :?EUROPE, MIDDLE EAST, AFRICA
Email : euro.customer.support@seagate.com
Should you have any questions please contact us with a subject line "Return Unrepaired Inquiry". You can arrange pickup of the drive/s at the following address, please have the courier reference your RMA number and number of units to be picked up.