tom_tom Opublikowano 1 Września 2013 Zgłoś Opublikowano 1 Września 2013 Witam,Na nowym sprzęcie od 2 tygodni spotykam się z bluescreenami. Pytałem na forum microsoftu. Nakierowano mnie, aby ściągnąć program, który odczyta mini dumpa, i widzę tam, że w sekcji Probably caused by jest przyczyna, tylko ze 99% przypadków ten problem caused by to: ntoskrnl.exe Poniżej 2 ostatnie logi z mini dumpa: Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64Copyright (c) Microsoft Corporation. All rights reserved.Loading Dump File [C:WindowsMinidump082413-7593-01.dmp]Mini Kernel Dump File: Only registers and stack trace are availableSymbol search path is: *** Invalid ******************************************************************************** Symbol loading may be unreliable without a symbol search path. ** Use .symfix to have the debugger choose a symbol path. ** After setting your symbol path, use .reload to refresh symbol locations. *****************************************************************************Executable search path is: ********************************************************************** Symbols can not be loaded because symbol path is not initialized. ** ** The Symbol Path can be set by: ** using the _NT_SYMBOL_PATH environment variable. ** using the -y <symbol_path> argument when starting the debugger. ** using .sympath and .sympath+ **********************************************************************Unable to load image SystemRootsystem32ntoskrnl.exe, Win32 error 0n2*** WARNING: Unable to verify timestamp for ntoskrnl.exe*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exeWindows 8 Kernel Version 9200 MP (4 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalBuilt by: 9200.16628.amd64fre.win8_gdr.130531-1504Machine Name:Kernel base = 0xfffff801`9660f000 PsLoadedModuleList = 0xfffff801`968dba20Debug session time: Sat Aug 24 19:12:45.122 2013 (UTC + 2:00)System Uptime: 0 days 0:42:18.812********************************************************************** Symbols can not be loaded because symbol path is not initialized. ** ** The Symbol Path can be set by: ** using the _NT_SYMBOL_PATH environment variable. ** using the -y <symbol_path> argument when starting the debugger. ** using .sympath and .sympath+ **********************************************************************Unable to load image SystemRootsystem32ntoskrnl.exe, Win32 error 0n2*** WARNING: Unable to verify timestamp for ntoskrnl.exe*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exeLoading Kernel Symbols.......................................................................................................................................................................................Loading User SymbolsLoading unloaded module list...........******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************Use !analyze -v to get detailed debugging information.BugCheck 50, {ffffffffffffffe8, 0, fffff960000a9147, 0}***** Kernel symbols are WRONG. Please fix symbols to do analysis.**************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!_KPRCB ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!KPRCB ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!_KPRCB ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!KPRCB ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!_KPRCB ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!_KPRCB ****** ******************************************************************************* WARNING: Unable to verify timestamp for win32k.sys*** ERROR: Module load completed but symbols could not be loaded for win32k.sys**************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!_KPRCB ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!_KPRCB ****** ****************************************************************************Probably caused by : win32k.sys ( win32k+5e147 )Followup: MachineOwner oraz Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64Copyright (c) Microsoft Corporation. All rights reserved.Loading Dump File [C:WindowsMinidump082413-6687-01.dmp]Mini Kernel Dump File: Only registers and stack trace are availableSymbol search path is: *** Invalid ******************************************************************************** Symbol loading may be unreliable without a symbol search path. ** Use .symfix to have the debugger choose a symbol path. ** After setting your symbol path, use .reload to refresh symbol locations. *****************************************************************************Executable search path is: ********************************************************************** Symbols can not be loaded because symbol path is not initialized. ** ** The Symbol Path can be set by: ** using the _NT_SYMBOL_PATH environment variable. ** using the -y <symbol_path> argument when starting the debugger. ** using .sympath and .sympath+ **********************************************************************Unable to load image SystemRootsystem32ntoskrnl.exe, Win32 error 0n2*** WARNING: Unable to verify timestamp for ntoskrnl.exe*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exeWindows 8 Kernel Version 9200 MP (4 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalBuilt by: 9200.16628.amd64fre.win8_gdr.130531-1504Machine Name:Kernel base = 0xfffff802`03a0c000 PsLoadedModuleList = 0xfffff802`03cd8a20Debug session time: Sat Aug 24 23:55:32.351 2013 (UTC + 2:00)System Uptime: 0 days 4:42:16.040********************************************************************** Symbols can not be loaded because symbol path is not initialized. ** ** The Symbol Path can be set by: ** using the _NT_SYMBOL_PATH environment variable. ** using the -y <symbol_path> argument when starting the debugger. ** using .sympath and .sympath+ **********************************************************************Unable to load image SystemRootsystem32ntoskrnl.exe, Win32 error 0n2*** WARNING: Unable to verify timestamp for ntoskrnl.exe*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exeLoading Kernel Symbols........................................................................................................................................................................................Loading User SymbolsLoading unloaded module list.............******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************Use !analyze -v to get detailed debugging information.BugCheck 1E, {ffffffffc0000005, fffff80203a8e321, 0, ffffffffffffffff}***** Kernel symbols are WRONG. Please fix symbols to do analysis.**************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!_KPRCB ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!KPRCB ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!_KPRCB ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!KPRCB ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!_KPRCB ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!_KPRCB ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!_KPRCB ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!_KPRCB ****** ****************************************************************************Probably caused by : ntoskrnl.exe ( nt+82321 )Followup: MachineOwner Wpisałem w google wczoraj ten ntoskrnl.exe + kod błędu i był jeden przypadek, który po zmianie ramu został "wyleczony". Jak sprawdzić co jest przyczyną tego braku stabilności? Co to powoduje? Cytuj Udostępnij tę odpowiedź Odnośnik do odpowiedzi Udostępnij na innych stronach Więcej opcji udostępniania...
Aquarium Opublikowano 1 Września 2013 Zgłoś Opublikowano 1 Września 2013 (edytowane) Sorry ale to nie jest poprawnie zdebugowany minidump. Symbole polinkowałeś? Powinno to wyglądać tak: Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64Copyright © Microsoft Corporation. All rights reserved.Loading Dump File [T:101911-18532-01.dmp]Mini Kernel Dump File: Only registers and stack trace are availableSymbol search path is: srv*t:localsymbols*http://msdl.microsoft.com/download/symbolsExecutable search path is:Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTSBuilt by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506Machine Name:Kernel base = 0xfffff800`03061000 PsLoadedModuleList = 0xfffff800`032a6670Debug session time: Wed Oct 19 20:09:13.809 2011 (UTC + 2:00)System Uptime: 0 days 3:14:51.715Loading Kernel Symbols....................................................................................................................................................................................Loading User SymbolsLoading unloaded module list....******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************Use !analyze -v to get detailed debugging information.BugCheck D1, {15, d, 8, 15}Probably caused by : USBPORT.SYS ( USBPORT!GetHcFdoExt+1a )Followup: MachineOwner---------7: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)An attempt was made to access a pageable (or completely invalid) address at aninterrupt request level (IRQL) that is too high. This is usuallycaused by drivers using improper addresses.If kernel debugger is available get stack backtrace.Arguments:Arg1: 0000000000000015, memory referencedArg2: 000000000000000d, IRQLArg3: 0000000000000008, value 0 = read operation, 1 = write operationArg4: 0000000000000015, address which referenced memoryDebugging Details:------------------READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003310100 0000000000000015CURRENT_IRQL: dFAULTING_IP:+633664656563656200000000`00000015 ?? ???PROCESS_NAME: SystemCUSTOMER_CRASH_COUNT: 1DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULTBUGCHECK_STR: 0xD1TRAP_FRAME: fffff880039929d0 -- (.trap 0xfffff880039929d0)NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=146933c335d23200 rbx=0000000000000000 rcx=0000000000000011rdx=00000000000045aa rsi=0000000000000000 rdi=0000000000000000rip=0000000000000015 rsp=fffff88003992b60 rbp=0000000000000000 r8=00000000000052ea r9=0000000000000000 r10=0000000000000015r11=0000000000000002 r12=0000000000000000 r13=0000000000000000r14=0000000000000000 r15=0000000000000000iopl=0 nv up ei ng nz na po nc00000000`00000015 ?? ???Resetting default scopeLAST_CONTROL_TRANSFER: from fffff800030dd1e9 to fffff800030ddc40FAILED_INSTRUCTION_ADDRESS:+633664656563656200000000`00000015 ?? ???STACK_TEXT: fffff880`03992888 fffff800`030dd1e9 : 00000000`0000000a 00000000`00000015 00000000`0000000d 00000000`00000008 : nt!KeBugCheckExfffff880`03992890 fffff800`030dbe60 : fffffa80`08db9300 fffffa80`062bf0c0 00000000`00000001 0000000b`23814455 : nt!KiBugCheckDispatch+0x69fffff880`039929d0 00000000`00000015 : 00000000`00000002 fffff880`0521156a 00000000`000000ff 00000000`00000000 : nt!KiPageFault+0x260fffff880`03992b60 00000000`00000002 : fffff880`0521156a 00000000`000000ff 00000000`00000000 00000000`000000ff : 0x15fffff880`03992b68 fffff880`0521156a : 00000000`000000ff 00000000`00000000 00000000`000000ff 00000000`00000000 : 0x2fffff880`03992b70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : USBPORT!GetHcFdoExt+0x1aSTACK_COMMAND: kbFOLLOWUP_IP:USBPORT!GetHcFdoExt+1afffff880`0521156a 488bc3 mov rax,rbxSYMBOL_STACK_INDEX: 5SYMBOL_NAME: USBPORT!GetHcFdoExt+1aFOLLOWUP_NAME: MachineOwnerMODULE_NAME: USBPORTIMAGE_NAME: USBPORT.SYSDEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c08FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_USBPORT!GetHcFdoExt+1aBUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_USBPORT!GetHcFdoExt+1aFollowup: MachineOwner--------- Edytowane 1 Września 2013 przez Aquarium Cytuj Udostępnij tę odpowiedź Odnośnik do odpowiedzi Udostępnij na innych stronach Więcej opcji udostępniania...
tom_tom Opublikowano 1 Września 2013 Zgłoś Opublikowano 1 Września 2013 zdebugowany? to tylko odczyt w bluescreenviewer Cytuj Udostępnij tę odpowiedź Odnośnik do odpowiedzi Udostępnij na innych stronach Więcej opcji udostępniania...