Hello,
Data recovery is not covered under the warranty. If you need your data recovered, you will need to send it to data recovery for their paid service.
If you do not have an adequate backup of your data, Seagate now offers best-in-class data recovery for all formats and all brands of storage media. For more information about our data recovery services please visit our website:
Data Recovery:
http://services.seagate.com
Data Recovery Software:
http://services.seagate.com/diysoftware.aspx
Further information can be obtained by directly contacting the data recovery department in the US at 1-800-475-0143.
In Europe or Australia: +800-5631-1670
If you have any additional questions, please let me know.
dostałem taką odpowiedź jak napisałem na e-mail ktory na początku tematu podał kolega. co mam zrobić? mój ang nie jest wystarczająco zaawansowany:P